FAQ & Help

Questions and answers about parking at airports

Book your parking space at the airport in a few simple steps. Select your desired departure airport, the desired arrival and departure date, as well as the desired time from our start page in the booking form. We recommend that you take into account about two hours before your scheduled departure time and two hours after your scheduled arrival time.

The contract for reservations on www.flughafenparkplatz.com is concluded between you, the person making the reservation, and the airport at which you wish to park. Cancellations of reservations made via www.flughafenparkplatz.com can be undertaken here: to cancellation

Payment will be made online in advance as part of your booking and you will immediately receive your entry key to the indicated e-mail address. We offer you all payment options accepted by the respective airport. What these are for the airport selected by you will be indicated in the booking process.

As a rule, you can enter the booked car park by scanning a QR code (which will be sent to you by e-mail after booking) at the entrance barrier. Depending on the airport, you may receive a prepaid ticket before the barrier opens. For more detailed information on how to enter, please refer to the FAQs of the airport where you would like to park.

You can exit with the parking ticket which you received at the entrance or, depending on the airport, with the QR code which was sent to you by e-mail at the time of booking. In case of problems, please contact an airport employee using the push-to-talk button at the barrier.

If you leave at or before the booked departure time, you do not have to go to the pay machine. If you parked longer than booked, additional payments may be due at the automatic pay station. The additional payment can be made by QR-Code, which was sent to you by e-mail at the time of booking. In case of problems, please contact an airport employee using the push-to-talk button on the barrier or at the pay machine.

Here you will find the FAQ & help areas of the respective airports

Further information is available in the FAQ area of Frankfurt Airport: FAQ Parking Frankfurt Airport

Further information is available in the FAQ area of Munich Airport:: FAQ Parking Munich Airport

Further information is available in the FAQ area of Cologne Bonn Airport:: FAQ Parking Cologne Bonn Airport

Further information is available in the FAQ area of Stuttgart Airport: FAQ Parking Stuttgart Airport

Further information is available in the FAQ area of Hamburg Airport: FAQ Parking Hamburg Airport

Further information is available in the FAQ area of Hannover Airport:: FAQ Parking Hannover Airport

Further information is available in the FAQ area of Vienna Airport:: FAQ Parking Vienna Airport

Security

Payments

Contact

Flughafen Parken GmbH
Terminalstraße Mitte 18
DE-85356 München Flughafen